Terms of Use — Aventura

Last updated: September 24, 2026 Version: 2026-09-24

These Terms govern your use of Aventura. By creating an account, purchasing a subscription, or generating an itinerary, you agree to these Terms and the Privacy Policy.

1. About Aventura and contact

Aventura is an independent travel-planning software service. In these Terms, “Aventura,” “we,” and “us” refer to the individual responsible for operating the service.

Contact and support: support@aventura.app

2. Definitions

• Platform: the Aventura website, application, and APIs.
• User or you: the person who accesses or uses the Platform.
• Itinerary: a suggested travel plan produced by artificial intelligence from information you provide.
• Partner: a third-party service reached through the Platform, such as a booking, flight, accommodation, activity, or car-rental provider.
• Subscription: a paid plan providing additional features or limits.
• User Content: destinations, dates, budget, preferences, notes, and other information you submit.

3. Acceptance, age, and account

3.1. You must be at least 18 years old to create an account or purchase a Subscription.

3.2. You are responsible for the accuracy of your account details, the security of your credentials, and activity performed through your account. Tell us immediately about unauthorised access.

3.3. Your account is personal and may not be sold, transferred, or shared in a way that circumvents usage limits.

3.4. We may refuse, suspend, or close an account because of fraud, a security risk, a legal requirement, or a breach of these Terms. Where reasonably possible, we will explain why and allow you to export saved Itineraries.

4. Nature of the service

4.1. Aventura is a planning tool. It suggests activities, approximate timings, transport, accommodation, and cost estimates.

4.2. Aventura is not a travel agency, tour operator, or package organiser. We do not issue tickets, make bookings on your behalf, or collect payment for travel services supplied by Partners.

4.3. Each booking or purchase made on a Partner website is a separate relationship between you and that Partner.

4.4. The Platform does not provide legal, consular, medical, health, tax, financial, or insurance advice.

5. Artificial-intelligence-generated content

5.1. Itineraries are suggestions generated by probabilistic systems. They may contain incorrect, incomplete, outdated, or impractical information, including about:

• the existence, address, and opening hours of venues;
• prices, fees, availability, and cancellation policies;
• distances, travel times, and connections;
• weather, seasons, holidays, and accessibility;
• visas, documents, vaccinations, health, and safety.

5.2. Displayed amounts are estimates, not quotations or price guarantees. The valid price is the amount shown by the supplier when you make a purchase.

5.3. Before booking or travelling, independently confirm information with the supplier and official sources. Do not use an Itinerary as your sole source for safety, health, immigration, or significant financial decisions.

5.4. We may consult geographic and commercial databases to verify venues. Verification reduces but does not eliminate errors.

6. Partners and affiliate links

6.1. Some links contain affiliate identifiers. We may receive a commission if you complete a purchase through them, without a direct increase to the price charged by the Partner.

6.2. A link may include search parameters such as destination, dates, and number of travellers. When you open a Partner website, it also receives ordinary browsing data such as your IP address and browser information under its own privacy policy.

6.3. The presence of a Partner does not guarantee price, availability, quality, or reliability. We do not control Partner websites, charges, cancellations, refunds, or data practices.

7. Plans, payment, and renewal

7.1. The applicable features, limits, price, currency, billing period, and taxes are displayed before purchase.

7.2. Payments are processed by Stripe. Aventura receives Subscription and transaction information but does not store your complete card number, security code, or expiry date.

7.3. Subscriptions automatically renew until cancelled. We will provide reasonable advance notice of price increases.

7.4. You may cancel through the billing portal available in your account. Cancellation prevents the next renewal and ordinarily preserves access until the end of the paid period.

7.5. A failed or disputed payment may suspend paid features while the issue is resolved.

8. Cooling-off and refunds

8.1. Consumers in Brazil may exercise the statutory right of withdrawal under Article 49 of the Brazilian Consumer Protection Code within 7 calendar days of purchase and receive a full refund by contacting support@aventura.app.

8.2. After that period, we do not provide a proportional refund for a billing period already started unless there was an incorrect charge, a substantial failure of the service, or another refund is required by law.

8.3. If a generation fails because of an error attributable to Aventura, the corresponding quota should be restored. Contact support if this does not happen automatically.

9. Acceptable use

You must not:

• a)use the Platform for unlawful activity or infringement of rights;
• b)circumvent authentication, limits, quotas, or payment;
• c)scrape, automate, penetration-test, or overload the Platform without permission;
• d)extract or reverse-engineer protected code, models, or instructions, except where permitted by law;
• e)submit third-party personal data without authority or another lawful basis;
• f)submit unnecessary sensitive personal data, identity documents, secrets, or confidential information in free-text fields;
• g)submit unlawful, discriminatory, abusive, or infringing content.

10. Content and intellectual property

10.1. The Platform, its brand, interface, code, and original materials are protected under applicable law. Third-party components and content remain subject to their owners’ rights.

10.2. You retain your rights in User Content. You grant us a non-exclusive, royalty-free, limited licence to store, transmit, and process that content only to operate, protect, and provide the service you request.

10.3. You may use, print, export, and share your Itineraries for personal purposes. Systematic commercial use or resale requires prior permission.

10.4. Images and venue information may come from third-party sources. To report a possible copyright infringement, send the material’s identity, its URL, and your contact details to support@aventura.app. We will review the notice and take appropriate action without undue delay.

11. Personal data and technical providers

To operate the Platform, we use authentication, hosting, payment, artificial intelligence, maps, venue search, image, abuse-prevention, and exchange-rate services. Some process data outside Brazil. The current providers, data categories, and purposes are described in the Privacy Policy.

Do not enter sensitive personal data, unauthorised third-party data, identity documents, confidential information, or trade secrets in free-text fields.

12. Availability and service changes

12.1. We do not guarantee uninterrupted availability or complete freedom from errors. The Platform may be unavailable because of maintenance, provider failures, security events, or force majeure.

12.2. We may change or discontinue features. If a change substantially reduces an already-paid service, we will provide reasonable advance notice and preserve mandatory consumer rights.

12.3. We recommend exporting any Itinerary you want to preserve. Data retention is described in the Privacy Policy.

13. Responsibility

13.1. Aventura is responsible to the extent required by applicable law. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded, including rights under Brazilian consumer and data-protection law.

13.2. Given the Platform’s nature as a planning tool, we are not responsible for Partner conduct or decisions made without the verification described in Section 5, except where the law makes us responsible for the resulting harm.

13.3. Events outside our reasonable control — such as weather, strikes, border closures, widespread infrastructure failures, or acts of authorities — may prevent an Itinerary from being followed or the Platform from being available.

14. Account closure

You may request account closure through support. Cancelling a Subscription and deleting an account are separate operations: cancel renewal through the billing portal and request data deletion as described in the Privacy Policy.

15. Changes to these Terms

We may update these Terms. We will give notice of material changes by email or through the Platform before they take effect where required. If you disagree, you may stop using the service and exercise your rights under applicable law.

16. Governing law and disputes

16.1. The laws of the Federative Republic of Brazil apply.

16.2. Consumers may bring proceedings in the courts of their domicile and contact consumer-protection authorities. These Terms do not restrict mandatory rights in the place where you live.

16.3. Before starting a dispute, you may seek a solution through support@aventura.app. This does not prevent access to courts or a competent consumer or regulatory authority.

17. General provisions

If a provision is invalid, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. For users in Brazil, the Portuguese version prevails if the translation differs.

Contact: support@aventura.app